website is owned and operated by Port-Of-Call Cruises, Inc. (POCCI).
POCCI is committed to protecting the privacy of all our clients. We
do not request or collect any personal information on this website
other than information voluntarily submitted (i.e. email address or
phone number). If you do provide an email address, we will not
disclose it to any third party. We will, however, add you to
our email broadcast of vacation specials. You may, at any
time, opt out from this email broadcast by simply following the
instructions in the email.
you book with POCCI, we will collect information including name,
address, phone numbers, citizenship, birth date, anniversary date,
dietary restrictions, passport and credit card information and
emergency contact information. In certain cases we may collect other
additional information on a case-by-case basis.
encourage the purchase of trip insurance. If you refuse insurance
you will be required to sign a form stating this fact.
Insurance is offered by a variety of vendors including cruise lines
and travel suppliers. Clients are responsible for reading and
understanding the coverage and limitations of insurance policies.
do not use "cookies".
We will not
share this information with any third party.
website provides links to other sites not under control of POCCI.
Therefore we are not responsible for their content.
acts as a sales agency for cruise lines and other providers. A sales
agency assists its clients with vacation choices and makes sure that
all transactions are completed in a timely manner. These
transactions could include some of the following: provide assistance
by presenting necessary information pertaining to a vacation, accept
payment on behalf of a supplier, receive travel documents and
mail/present travel documents to clients.
is not responsible for your actual vacation. Responsibility
lies with each of the suppliers actually providing the vacation
arrangements. POCCI assumes no responsibility for any
bankruptcy of the suppliers. In offering any cruise or land
vacation, POCCI acts only in the capacity of agent for the supplier,
which has made all arrangements and accommodations with the supplier
for the services listed in the travel itinerary. POCCI states
our status as an agent means that it maintains no control of the
operation, equipment, personal injury, property damage, other loss,
accident, delay, inconvenience or irregularity which may be
occasioned by any of the following reasons: 1) Any wrongful or
negligent acts or omissions on the part of the cruise line, tour
company or any of its suppliers; 2) Any negligent, wrongful or
unauthorized acts or omissions on the part of any employer or
independent contractor of the cruise line, tour company or any of
its suppliers; 3) Any negligent or wrongful act or omission on the
part of any person not under the direct control and/or direction of
fees are outlined in every supplier's brochure. By booking
your vacation with POCCI it is assumed that you have read and
understand all aspects of these fees. Supplier's
policies are very clear and are not flexible.
POCCI SUGGESTS THAT EVERYONE
PURCHASE SOME TYPE OF A CRUISE OR VACATION PROTECTION PLAN.
are responsible for reading and understanding all protection plan
policies and documentation.
arrangements must be cancelled, one of the traveling passengers or
the person responsible for the original payment must notify POCCI
immediately. This can be done
by phone, email or in writing. Upon receipt of any and all
travel documents, POCCI will begin processing the
cancellation and any refund. If cancellation fees apply, these fees
will be deducted from your refund. Please allow 6-8 weeks for
your refund to be procssed. If payment was made via credit
card, the vacation supplier will issue a credit to the same
card. If payment was made via
cash or check, the supplier will send your refund (less any fees) to
POCCI. Once funds are received by POCCI, POCCI will send you
the refund (less any fees).
CRUISES, INC. CANCELLATION
will assess a cancellation fee equivalent to 10% of the current
booking amount for any and all cancellations made prior final
CHARGES, TAXES AND FEES
levied by a local government authority to be paid by the passenger
are referred to as Port Charges, Taxes and Fees. These charges
may be changed at any time and are the responsibility of the
transportation is included in some vacation arrangements. If
air transportation is part of your vacation package, the cruise line
or tour operator will arrange your flights. Some cruise lines
and tour operators offer the ability to deviate from the standard
flights for a fee.
must posses the proper documents to allow them to travel. If
children are traveling with you you will be asked to show proof of
permission to travel.
By booking with POCCI you agree to these policies.